Question 1

What exactly does Sokuto do?

Accepted Answer

Sokuto helps independent operators and small teams reply faster without burning out. When a new request comes in via LINE, WhatsApp Business, or your intake form, Sokuto drafts a message and suggests time slots based on your availability (including Google Calendar if connected). You review and approve before sending—nothing goes out automatically.

Question 2

Who is Sokuto built for?

Accepted Answer

Sokuto is designed for people whose business depends on timely, respectful conversations with clients: tour operators hosting travelers, personal trainers and wellness studios, independent salons, photographers, tutors, coaches, and other appointment-based professionals. If you're managing bookings via chat and feel overwhelmed by the back-and-forth, Sokuto is for you.

Question 3

Do I need technical skills to set this up?

Accepted Answer

No. Sokuto works with tools you already use—LINE, WhatsApp Business, and Google Calendar. Pro users can connect a LINE Official Account or WhatsApp Business number for direct integration. For personal LINE, Sokuto Relay lets you forward messages into your Sokuto inbox so you can draft replies and organize leads from your dashboard.

Question 4

Does Sokuto send messages automatically on my behalf?

Accepted Answer

No. Sokuto never sends anything without your approval. It generates draft replies based on the inquiry and your business details, then you review, edit if needed, and approve before sending. You stay in control of every conversation. Optional follow-up reminders are available, but those also require your approval before sending.

Question 5

Which messaging platforms work with Sokuto?

Accepted Answer

LINE and WhatsApp Business are supported today. You can connect a LINE Official Account or WhatsApp Business number for direct integration. For personal LINE, Sokuto Relay can forward messages into your Sokuto inbox. Personal WhatsApp support is on the roadmap.

Question 6

How does Sokuto handle different languages and cultural tone?

Accepted Answer

Sokuto drafts replies in Japanese, English, Italian, or Chinese with a natural, professional tone. You can switch languages per conversation, and you can always edit before sending.

Question 7

How does booking and calendar integration work?

Accepted Answer

Connect your Google Calendar (other calendar integrations coming soon) and Sokuto will read your availability to suggest time slots that actually work for you. When you send those slots to a client, they receive a booking link. Once they confirm a time, Sokuto automatically creates the calendar event and updates the lead status to 'Booked'—no manual data entry needed.

Question 8

How accurate are the drafts and time slot suggestions?

Accepted Answer

Sokuto is designed to reduce mistakes by suggesting time slots based on your schedule preferences, existing reservations, and calendar availability (when connected) and by keeping every message in a review-and-approve flow—nothing is sent automatically. For the best results, link the conversation to a lead and save key details (like preferences or constraints) so future drafts can reference what you’ve stored.

Question 9

What happens to my data and client information?

Accepted Answer

Your data stays yours. Sokuto stores only what's necessary to help you manage conversations and bookings. We aim to align with APPI and provide tools to help you present clear consent language on intake pages. You can request to export or delete your data anytime. We never sell your information or use it to train models for other customers.

Question 10

Can I try Sokuto before committing?

Accepted Answer

Yes. Sokuto offers a 7-day Pro trial so you can test all features with real inquiries. After the trial, you can continue on the free Starter plan or upgrade to Pro. You keep all your data and settings regardless of which plan you choose.

Question 11

What's the difference between Starter and Pro plans?

Accepted Answer

Starter is free and includes basic lead management, AI draft replies (with monthly limits), and manual booking coordination. Pro adds 500 credits for AI drafts, direct LINE OA/WhatsApp Business integration, automated calendar sync, priority support, and an upgraded AI model for more consistent draft quality.

Question 12

Is Sokuto actively being developed?

Accepted Answer

Yes. Sokuto is constantly evolving based on real user feedback. We ship improvements regularly and actively work with our community to shape new features for their specific use cases. As an early user, your input directly influences what we build next. If there's something that would make Sokuto more valuable for your business, we want to hear about it.

Question 13

How do I get help if I'm stuck?

Accepted Answer

If you need help, email contact@techbridgesolutions.dev and we'll respond as soon as possible (JST). Support is available in Japanese, English, Italian, and Chinese. For Pro users, we offer priority support to get you set up quickly.

Question 14

Who operates Sokuto and where are you based?

Accepted Answer

Sokuto is built and operated by TechBridge Solutions, part of Delgado G.K. (デルガド合同会社) in Tokyo, Japan. We're a small team focused on building tools that help independent operators and small businesses communicate better with their clients without getting overwhelmed.

Sokuto pricing plans

Starter

Pro

Pro demo

Draft top-ups (one-time)

Sokuto Relay credits

Add-ons